Warranty Policy for YJF carbon wheels and road/MTB bike frame set and components

We recommend checking the product carefully before signing.

1. If you receive the package and find that the packaging is damaged, inspect the Frames/rims/wheels carefully for damage. If there is no damage, then it is okay to sign for the product.

However, if there is damage you need to report this on the delivery slip or, alternatively, refuse the shipment and it will be returned back to Xiamen Yongjinfa Sports Life Co.,Ltd (hereafter refer to as YJF). YJF will re-arrange shipment within 10 business days after receiving the returned package.

If you sign for the package and do not report any damage then there is no recourse, we can have against the delivery company and, unfortunately, you would be responsible for purchasing any replacement product.

2. If you receive the package and the carton is in good condition, but the product is significantly damaged during shipment, please contact us within 7 days after signing and keep the original waybill, packing boxes etc. The return request needs to be made by customers. The shipping express company will provide customer compensation number. Please inform us of the compensation number for delivery tracking.

Warranty Period Time

Frames/Rims/Wheels/Components: 2 Years' Warranty is offered, from the date of parcels signed for.

Warranty Statement:

YJF provides warranty period of 2 Years from date of parcels signed for.

If any manufacturing defect occurs within 6 months,YJF is obligated to replace the products and bear the shipping cost.

If any manufacturing defect occurs from 6 months to 24 months, YJF is obligated to replace the products, and customer should pay for the shipping cost.

Warranty does not cover:

a). Improper assembly, maintenance, or maintenance by an unauthorized technician.

b). Installation of parts or accessories or tires that are not originally intended for, or compatible with, the Frames/rims/wheels as sold.

c). Damage or failures caused by a crash, accidental damaged, abuse of the product, heat damage (typically caused by the wheel sitting too close to vehicle exhaust), non-compliance with manufacture specifications of usage or any other fractious reasons.

d). The strongest spokes that can be used on our rims are double butted 2/1.8/2mm. Straight gauge 2mm straight gauge spokes are not allowed to be used on our rims or there is no warranty (they are too stiff to use with carbon rims).

e). Spokes, nipples, or wheel building issues if the wheel(s) were NOT built by YJF.

f). Normal wear and tear (Spokes, nipples, pawls, bearings, rim tape etc.)