Q: How to place an order if want purchase the carbon frame or components?
A. I: Click the button “Inquiry” under the you are interested in products, and send message to us, please don’t forgot leave your correct email box which can get our reply.
II: Send mail to info@yjfspotslife.com
III: Leave message on our WhatsApp/Facebook or Call us 86-0592-3514016.
Q. What payment terms did we accept?
A. We accept PayPal, Bank transfer, West Union payment methods.
Q: Warranty Period Time
A: Frames/Rims/Wheels/Components: 2 Years' Warranty is offered, from the date of parcels signed for. More detail please check “warranty”
Q: Minimum order requirement of our products.
A: Personal customers which want DIY your bike can get our products only one piece as sample order (Bicycle frames for 1set, wheelset for 1 pair. carbon rims for 1pc. Components 1 pc.)
Q: Did we can customized apply painting and logos on the frame and rims.
A: Of cause it's acceptable,
The painting cost of frames mainly consist of two parts: water decal cost + color paint and coating cost.
The water decal is used for letters (brand mark, logo or other words), and color paint is used on larger area position on the frame.
The cost is according the colors you used in water decal and costing .
More details please contact info@yjfsportslife.com.
Q: What’s about the shipping?
A: Usually, our price is based on DDU mode, which is transported by Express, EMS / DHL / UPS or the transportation mode specified by you. If you have freight forwarding agent in Chinese mainland, we can also transport it to your freight forwarder.
Q: OEM service for bike shop
A: If you need OEM service, please contact us by email to info@yjfspotslife.com,
Q: New model frame / components developed for brand merchants or wholesalers
A: We can according your request to design and produced the new model which own for you. also you can according our frame to make your model, add some unique elements and requirements.